Privacy Policy

At yarnspin, your privacy is not just a policy—it’s a promise. We understand that your personal information is precious, and we are dedicated to protecting it with the utmost care. This Privacy Policy explains how we collect, use, safeguard, and manage your data, ensuring you have full control and complete confidence in every interaction with us.

Your Privacy, Our Responsibility

Important: Your trust is our foundation. We will never sell, rent, or share your personal information with third parties. We are here to protect your privacy and ensure that it remains safe and secure.

1. What Information We Collect

We gather personal data through a variety of interactions, primarily when you make a purchase, register on our site, or communicate with us. Here’s the type of information we may collect:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, customer support interactions, product preferences, and any other details you provide.

  • Transaction Information: Payment details such as your payment method, card type, partial card number, and other related payment information.

  • Technical Data: Your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences for receiving promotional messages and your preferred communication method.

2. The Information You Share With Us

You may choose to share personal information with us in different ways—whether it’s making a purchase, leaving a review, or submitting content like photos, videos, or comments. This can include your name, email, address, product preferences, and more.

3. How We Use Your Information

We use your data to:

  • Personalize your experience: Tailor our services and communication to meet your unique needs and preferences.

  • Offer recommendations: Suggest products based on your past interactions and preferences.

  • Provide exceptional support: Address any inquiries, concerns, or issues related to your purchases or experiences with us.

  • Streamline order processing: Ensure your transactions are handled smoothly and efficiently.

  • Ongoing care: Continue supporting you throughout your journey with us to ensure complete satisfaction.

4. Cookies, Web Analytics, and Tracking

To optimize your browsing experience, we use cookies, web logs, and Google Analytics. These tools help us remember your preferences, improve site performance, and ensure a smoother experience. You can adjust your cookie settings or opt out of Google Analytics at any time using your browser’s available tools.

5. Email & Text Notifications

With your consent, we may send you updates on new products, promotions, and exciting news via email or text. We will ensure you never receive more than four messages per month. If you decide to opt out at any time, simply contact us at [email protected].

6. Sharing Your Data

While we do not sell or rent your personal information, we may share it with trusted third parties who assist us in delivering the services you love:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting platforms, advertising agencies, and other necessary services.

  • Legal Requirements: We may disclose your information if required by law or to prevent fraud.

7. Protecting Your Personal Information

We take security seriously. We use advanced encryption technology, such as SSL, to protect your payment details. All transactions are securely processed through PayPal. While no system can guarantee 100% protection, we are committed to continuously improving our security measures to ensure your data remains safe.

8. Data Retention

We retain your personal information only as long as necessary to fulfill our services or as required by law. Once you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational reasons.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that doing so may limit your access to certain services. To update or delete your information, simply contact us at [email protected].

10. Accessing, Reviewing, and Updating Your Information

You have the right to request access to your personal data, correct any inaccuracies, and request the deletion of your information. To make any changes or requests, simply email us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and where necessary, communicated to you via email. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

By using yarnspin, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, don’t hesitate to reach out to us at [email protected]. We’re here to ensure that your experience with us is not only safe and secure but also seamless and rewarding.